F.A.Q

General

You don't have to mail your phone in. As long as you have an internet connection and a Windows computer, we can repair and factory unlock it right in front of you remotely. Our repair process is very simple

1. Place your order

2. Chat with our tech on imeifix.com during our business hours from 10am to 6pm PST to have your phone serviced.

a. You will be asked to run the IMEIFIX client software on your windows PC


 

b. Enter technician address (tech will provide you one), click Connect and plug your device in (re-plug if plugged)

 

c. The tech will connect to repair  your device

 

d. The tech will then let you know your device is completely repaired or unlocked.


IMEIFIX TOOL Screenshot ( for techs only)

1. Dial *#06# on your phone to get your IMEI and check it on http://www.t-mobile.com/verifyimei.aspx to make sure the phone has a bad IMEI (blocked, lost or stolen).

2. Place your order and wait for your IMEI to be cleaned. Unlike IMEI Repair, this process is 100% automated. No PC, chat or appointment is required for IMEI Cleaning.

3. We will notify you via email once your IMEI is successfully cleaned.

To prove our confidence in the services we provide, if we are unable to repair your IMEI or unlock your phone, we will refund you in full.

- Quick turnaround and fast response time (same day repair).

- Reasonable fee. Why pay more? we can deliver the same or better service for less.

- We've been offering this imei repair service to local customers for years.

- We have our own techniques and tools to get the job done and not damaging your phone.

- Thousands of dollars worth of phones pass thru our hands everyday.

- Unlike other cheap services that they're trying to get quick money then disappear from you, we stand behind our promise to ensure job is done correctly in a timely manner.

- We only use clean and private international IMEI's to ensure your phone NOT getting blacklisted again.


IMEIFIX TOOL Screenshot (for techs only)

Others

Yes, Your phone will remain intact. All will work fine with no problem.

No, we don't touch your phone hardware or swap motherboard.

- We will not tolerate any attempts to obtain our services by fraudulent means. We report all such attempts to defraud our company to the relevant credit reference agencies and authorities.

- To combat fraud, we are obliged to log the IP addresses of customer computers at each and every stage of the buying and delivery process.

- In case of any charge back or dispute the associated IMEI will be blacklisted to prevent it from working on all networks worldwide. This is PERMANENT.

1. Open apps

2. Run SuperSU

3. Click Settings

4. Click Default access, select Grant and uncheck Show Notification